SHIPPING RATES & STATUS TRACKING
- Rates are subjected to change without prior notice
- Shipments are considered “Provincial” for any destination outside of Metro Manila
- For shipments larger than 9″ x 14″, chargeable weight on shipment is either the actual weight or the volume weight, whichever is higher. To compute for the volume weight, use the following formula: length(cm) x width(cm) x height(cm)/3500. (Example: 12cm x 12cm x 10 cm/3500 = 0.42 kg)
- Courier doesn’t pick up on holidays & weekends. Orders done after 2pm Friday up to Sunday will be shipped on Monday or the next business day.
DELIVERY LEAD TIMES
- Metro Manila – 2 to 4 working days
- Provincial – 3 to 5 working days
- Tracking is only applicable for Xend Business Solution ( Philippines only ). We always try to find ways to make shipping cost as low as possible.
- Some delays may occur outside of our control ( e.g. bad weather ), we will inform you when shipment will be delayed or canceled.